9-1-1 Dispatcher

 

Dispatch Job Description

3/4 time permanent position, 30 - 40 hr/wk. Must be available for variable shifts as scheduled, including nights, weekends, holidays. Entry level wage starts at $17.13/hr plus Shift differential pay of (+$2.00/hr) for duty hours between 6 pm 6 am.

WORK ACTIVITIES: Receive emergency calls, relay information to and dispatch appropriate response resources; operate 2-way radio, alpha-numeric paging system, computer, multi-line phone system, and perform clerical administrative tasks.

Receives emergency 9-1-1 calls; operates Computer Aided Dispatch system; operates 2- way radio voice and text paging systems; operates multi-line telephone system equipment and performs related clerical and administrative tasks.

Responsible for the safe, efficient, and accurate dispatching and/or paging of Law Enforcement Personnel, Fire Department Personnel, and Emergency Medical Services.

Responsible for performing all functions in the operation of the Criminal Justice Information Network / National Crime Information Center (CJIN/NCIC) system.

Work is performed in accordance with department rules and regulations, but requires judgment in controlling and completing dispatching under stressful conditions.

QUALIFICATIONS: Good communication skills, be able to remain calm under stressful conditions, and maintain absolute confidentiality. Must be very good at multitasking. 

Minimum Qualifications:
Applicant must be at least 18years of age, High School graduate or equivalent. Strong computer skills using modern Windows operating systems preferred. Must be a United States Citizen. Must not have been convicted of a felony; be of good moral character; * as determined by a thorough background investigation. Must have valid drivers license.

Qualified applicants will go through a hiring procedure that includes testing and interviews. The Lewistown Police Department realizes that very few people already possess the specialized skills to do this job. If selected you will be put into comprehensive, on the job-training program to provide the skills necessary to be an Emergency Service Dispatcher.
Special Requirements:
Must be fingerprinted and a search made of local, state, and national fingerprint files to disclose any criminal record. Position requires contact with confidential information. It is imperative that the individual in this position keep knowledge of departmental operations confidential at all times.

Applicants will be administered to a written test and after successful completion will be interviewed.
Supervision:
Works under general supervision of the dispatch supervisor & senior officer on duty. Must have the ability to work under minimal supervision with the ability to prioritize and maintain workload. A complete job description is available at the police department.

REQUIREMENTS: Typing proficiency and Typing - Form Fill Contact Data Entry tests are required and can be taken at any Montana Job Service Office. Must possess a current valid driver's license. Must have a high school diploma or equivalent education.

Incomplete applications will not be considered. Background checks will be done as part of consideration process.
Benefits: Prorated City benefits package. Vacation, sick leave, holidays, and retirement is all pro-rated depending on the number of hours worked. Work comp insurance is provided. Health insurance is provided for the employee.

Referral Instructions:

Obtain Packet directly from Job Service, Dorothy Gremaux at This email address is being protected from spambots. You need JavaScript enabled to view it. or LewistownPoliceDepartment.com website.

Complete employer's application from and "Typing Test - 5 Min" and "Typing - Form Fill Contact Data Entry" tests (testing may be done at any Job Service office).

You may submit your application packet and testing certificates to Lewistown Job Service.
OR
email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Job Posting Open Until Filled

OR
Drop off, email or mail to:
Lewistown Police Department 305 W Watson St Lewistown, MT 59457
Contact Dorothy Gremaux directly through email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 406-535-1800 with any additional questions.
Employer Name
CITY OF LEWISTOWN

305 W Watson St                                                      Dispatch Packet